Customer Testimonials
I am very thankful for Gary Force. Tucker in the service department took great care of me and my car. He went above and beyond for me and I could not be more thankful.
Excellent experience. Shaun Hays took great care of us. Very professional and pleasant to deal with.
Mitchell Tharpe was great to work with. I was traveling from out of town and just needed a quick fix to get my splash guard secured. He took care of it and I was out of there in 20 mins. Thanks!
Purchased a car here. Micah our salesman was great. Sales manager and finance team were great too
I was involved in my very first car accident, one month after moving here from Washington State. Not only was I turned all ways but right, my tires followed suit. I stopped into a local mechanic shop and the soonest they could get me in was a whole week later. I called the Honda service center expecting the same, when Mrs. Yolanda shocked me. Not only did she schedule to squeezed me in first thing the following morning, but she kindly texted me directions to the Honda service center. She also gave me the option to drop it off that ...
Want to give a huge shoutout to Richard in sales for being very personable and helping me get exactly what I wanted. Jacob in finance was also extremely helpful easing the nerves regarding financing options for a first time new car buyer. Highly recommend this dealership and both Richard and Jacob for any of your needs.
I have to brag on the customer service I received from Fon, Pirtle, and Tyler. This sales team went above and beyond to provide good, old fashioned customer service. They found a vehicle to meet my needs and gave me a great deal. Thanks again guys for your hard work!
There's a reason why this dealership gets such high ratings. Their service department is so well ran. Tricia was my service advisor and she took excellent care of my car and me. Excellent service, and I don't even live here. I'm in this area quite often so when I need something done, I'll wait to get back to Gary Force. Top notch service department.
Shout out to Shaun. He was very pleasant to work with on the purchase of my Honda CRV. I wanted a specific color radiant red and he found it for me. Thanks so much
I want a give a huge shoutout to ANDREW. I drove to the store and he was outside and greeted me. I was looking for a Honda civic and wasn’t interested in any on the lot, he went above and beyond and check the new trade ins and found exactly what I wanted. We did a test drive and went in to look at numbers. There was no pressure and he made the process super easy. He was very nice and extremely personable. I used to be in the car business and this can be a very rare trait! ...
Gary force service dept is AMAZING!! Everytime I go for maintenance oil changes, etc I get the BEST care and service!! BUT yesterday I had my 2 babies under 2 years old with me waiting while I got an oil change. Everyone in the service dept was SO kind to us!! Stephanie especially took the best care of us! Going above and beyond! They even let me sit in their small break room to contain the toddler, eat, and nurse my baby! I am so grateful and happy with my service and the kindness shown from every one there! THANK YOU GARY ...
Yolanda Sublett hands down is the best! She is a lifesaver & helped me out in so many ways today & yesterday with getting me a last minute appt & saving me $$! I will definitely be back for future service
Stephanie was super helpful and kind when getting my vehicle worked on today. She was able to get me in last second luckily with no issues.
Yolanda was very helpful! Excellent service! We had scheduled maintenance for our Subaru Forester, and everything went smooth.
I recently talked with some guys about a vehicle I was interested in. We didn't settle on a price but I never felt like they treated me differently because I was a woman. They were straightforward and appeared to be trustworthy. I had a different experience at another lot nearby and appreciated not having to deal with that here. We got my car here 10 years ago and it has been a great car.
I live in Chicago and found a reasonable deal at Gary Force. I flew down there and discovered some damage on the car that was not disclosed by the salesman or online. I could immediately tell that this was an honest mistake, they were profusely apologetic, but the reality was that I was stranded without a ride home. I was pretty upset. In light of all of this, at the end of the day Tyler really went above and beyond to make it right. He arranged transportation for me to and from the airport and paid to have all the ...
Fast and honest service. They always communicate with me concerning any problems with my car and the cost of repairs.
Recently purchased our second vehicle from Gary Force in Bowling Green. Linda and Jay were exceptional! It was fast and easy. Definitely recommend stopping in and checking out the huge inventory of used and new vehicles they have.
Yolonda Sublett in the service department is terrific. Always friendly, knowledgeable, and helpful.
I appreciate the excellent customer service provided by Yolonda and Kyle. My Honda Accord was taken very good care of and everything that I needed done was completed in a timely manner. Thank you both for all that you do to take care of your customers.
Tyler McClure was one of the best salesman I’ve ever encountered. He was very kind, helpful and was not pushy. He helped us find the right car in our price range and fit our needs. My wife and I enjoyed every aspect of our purchase. If you’re looking for a good car for a good price, ask for Tyler at Gary Force Honda!
Not sure what to say I dropped somebody off so they could get there car. I drive Chevrolets
Gary Force is the only dealership I will buy my cars from since ‘08. Everyone at the dealership is great and helpful. If you want a dealership that truly cares about their customers Gary Force is the only place to go.
My wife was recently needing a newer car so we made our rounds through the dealerships and as always we landed right back at Gary Force Honda. I think her last 3 or 4 cars have come from Gary Force and we always leave feeling like we got a good deal and a great car. Big shout out to Matthew Jackson the sales manager for helping get us across the finish line!
What more can i say? BEST dealership in Bowling green hands down! Jay is the man to go too! I have bought 3 cars from him and will continue to buy more, from the GM down all honest people that want to help!!
I’ve always been skeptical of dealership service departments. I just bought a used Honda and it was having some issues. I decided to bring it in to their shop to run diagnostics and see what was going on. I was greeted by Kim H and she provided probably the best customer service experience I’ve ever had in Bowling Green. She made it feel like I’ve known her forever. Very kind and personable. She helped me figure out exactly what I needed. They offer a shuttle service if you need to go to work or back home after ...
My wife and I have done business with Gary Force for a few years now. They have always been honest and reliable. Their sales team treats us fairly. Their finance department has been helpful, and their service dept. has always gone above and beyond for us. We highly recommend using them for your car buying experience.
Yolanda in the service department is so nice and so very helpful. She is very professional and a sweet lady! Please ask for her if you need to schedule any appointments for your vehicle!
Excellent service! I want to thank Yolanda Sublett for assisting me through the process and being so helpful & pleasant.
10/10 experience with Tucker Fletcher in service. He was kind and very responsive.
I forgot about my 10:00 appt until 1:30 🤦♀️. Yolanda was wonderful about taking care of my vehicle before I left on a trip. Thank you so much!
The service staff are great. Always courteous and friendly. Been dealing with Yolanda in service department ever since I’ve owned a Honda and have been pleased with my experiences. Thanks
Great service
I have used the service department for years and have always been pleased. Yolanda is the best. She is very helpful and always kind.
Yolonda was top notch on getting me scheduled on my new purchase with Brock and checking out my Blazer. I am highly impressed with Gary Force Honda.
⭐⭐⭐⭐⭐ My husband and I had an amazing experience at Gary Force Honda, all thanks to Tyler! From the moment we walked in, Tyler was professional, knowledgeable, and genuinely cared about finding the perfect car for our family. Tyler was patient with all our questions, had a solid scope of knowledge about all vehicles we interested in (and others for comparison), and went above and beyond to ensure we were happy with our purchase. If you’re looking for a top-notch car buying experience, I highly recommend asking for Tyler (his office is in the building that faces Best Buy) . Thank ...
Servive Dept as well as Sales Dept are a pleasure to deal with.
I recently took my 2018 Honda CRV in for servicing. Yolonda was the Service Advisor that took care of everything. She done an amazing job taking care of my vehicle as well as explained to me what areas of the CRV were actually serviced and other items in the future that I needed to be mindful of. Also, she assured me that if I had any questions once that I picked up the vehicle to let her know and she would provide the information needed to answer my questions. I own two Honda CRV's and will definitely continue to take ...
Excellent service! I dropped off my Accord to replace the timing belt. Yolonda, in the service department, was very helpful. Two days before my appointment she contacted me to verify my appointment and ensure that I take my car to the correct location. When I dropped off my car she arranged transportation back to my house and back to the service department after they finished working on my car. The shuttle drivers were very courteous. Overall, eleven out of ten!
My experience at Gary Force Honda/ service department was easy as can be. Everyone was helpful and very knowledgeable, from the the service counter (Yolanda Sublett) to the technicians. Thank you all
We have always had a great experience with Gary Force. Our last dealing was with Freddy who was OUTSTANDING! This is our favorite dealership HANDS DOWN!
The staff at Gary Force Honda is absolutely the best!!! I purchased a vehicle from them last September, and Ryan in sales was extremely professional and was able to answer every question I had about the vehicle prior to me purchasing it. He was equally pleasant and helpful with questions that I had several months afterward. Never once did he make me feel like I was bothering him. Fast forwarding 11 months, I called to schedule an appointment for my complimentary maintenance service, and once again, the customer service was superb!!! Yolanda Sublett in the service department patiently assisted me with ...
Traveling on a family vacation when our Honda Van started having issues. Tucker was able to get us in when we arrived at the dealer and we were quickly back in the road. What could have been a disaster vacation turned into a small bump in the road. Thanks Tucker and Gary Force Honda for fixing our van quickly so we could get back to our vacation.
If I could give this place 100☆ I would. Tucker is very helpful and the service is fantastic. All repairs are done quick. The waiting room is always super clean and stocked woth coffee and water. Everyone there is polite, professional, and kind. I love this service center.
Josh, the Assistant Service Manager, was so very helpful. He taught me things about my new used car, gave me a multi-point inspection, and saved me from spending money on a premature/unnecessary oil change. He truly cares about the customer, and has a positive attitude. SO VERY RARE these days. Thank you.
Had a great experience leasing a new car. Be prepared to spend half the day at the dealership, but that seems to be the industry standard. They were very helpful, kind, and I was impressed with their pricing. We dealt with Matt, Jacob and Richard and even the sales people we saw in passing were very pleasant to deal with.
Hunter was great salesman, no pressure or back and forth with the manager. Easy transaction with finance manager. Definitely worth the 3 hours drive for the vehicle I wanted and the price. Thanks Gary Force Honda!!
Great service, prompt to help. Yolanda makes this seem so easy and always eager to help.
I have never had better service from any business than I get at Gary Force Honda. I always deal with Yolanda and she is professional, knowledgeable, and personable.
Better repair shop than the Midlands Honda in Columbia, SC where I bought my car. I left SC with a battery issue (that I was unaware of) where all my car's lights were flickering. The Honda shop in SC brushed it off the evening I was on my way to relocate to KY. I asked them if it's the battery, but yea they let me go (that was back in the winter of 2019). When I arrived in KY, the car would not start the next day. I suspected it was the battery. I managed to get it started ...
Freddie was great! Found us a great used car!
The sales and service departments are great. I asked them to add an air filter which is easy enough. The air filter was a little high in price but the labor was over $20. I have checked the air filter in under 2 minutes with zero automotive experience. They basically charged me about $600 an hour to change a very simple air filter. That is terrible. I will be replacing my own air filters from now on.
Called Ryan, that had sold my spouse a Jeep Grand Cherokee that we love, because I was looking for a vehicle for me. That was Saturday, today, Monday, he sold me exactly what I asked for. The dealership was great about my trade-in. All the staff was wonderful to work with and very helpful; especially Ryan. We won’t go anywhere else and will be sure to keep referring folks to Gary Force in BG!
Wonderful experience! Luke Burton did an amazing job! He is absolutely the best! 10/10!!
I have always had my vehicle serviced at Gary Force Honda. They take pride in making sure that the customer is completely satisfied. If not, they ask you to please let them now. Yolanda always takes care of my appointments. What a pleasure she is dealing with, either in person or on the phone!!
Yolonda is the real MVP! super helpful and friendly. anytime u need something she will be there to help u the best way she can!!!
What an amazing place to buy a car! From the moment me and my husband go there till we left, customer service was amazing! It was so good we left with 2 cars. Thank you so much Chris and Phillip for all your help and patience. 10000/10 recommend
I absolutely love Gary force Honda. They are amazing
I had such a great experience here! Shaun & everyone else went above & beyond to help me out. I absolutely love my new car!
I had the pleasure of working with Shaun Hay. He did not stop till we found a car that fit my needs. Great guy to work with!
Yolanda gave me the best customer service when I brought my vehicle in for routine maintenance. She was very thorough and went over all the details of the service before I paid. The service was completed in a timely manner. I highly recommend this business for your Honda's needs.
Good customer service at the parts department for me. I recommend.
Jay Duvall (salesman) was awesome, as well as all the crew there. All were friendly and helpful. Great experience, would use them again!
Yolanda is awesome. She’s responsive, helpful, and always willing to answer my questions and give much-needed advice.
Nice service staff
I drove from Michigan to buy a CPO Honda Accord at Gary Force Honda. Despite the long drive, the experience was great! They got me in and out relatively quickly and the car was as advertised. The salesman, Sky Rose, was upfront, honest, and helpful throughout the process. He was patient with my calls and questions before I committed, and even after I bought the car he was very responsive with answering my follow-up questions. They mailed me all of the paperwork to be able to tax and title back in Michigan which made that process seamless. If I lived ...
I enjoy being able to see the vehicles that I’m interested in the price range that I can afford the kindness of if I didn’t have a question that needs to be answered that I can pay online or go inside the store and do in person it’s early to me. I’m grateful for that.
Great
Very nice
Awesome customer service! Very refreshing. I was on a 1k mile trip cross-country from AL to MI, Dec 2023, when my trusty 2013 Honda CRV entered limp-mode on I65 North (despite perfect routine maintenance always ahead of schedule; only 108k miles). I was fully packed with Christmas stuff, wife, two young kids, and no tools of my own. Brandon, in the maintenance area, and the other gentleman at the parts counter, did everything they could to help me and offered me their expertise. Ultimately, I did not get service here as the car started up and ran fine (I wish I had ...
I have had nothing but a positive experience at this service center and it’s because people make the difference. Beginning with Shawna who answered the phone and sent me a picture of the services offered to Yolanda who greeted me with a smile and made me feel important and valued, every experience has been positive.The staff is efficient and the work on my car was completed in the time they gave me. I will be moving to Louisville soon, but I will make the trip back to Bowling Green just to have my car serviced here.
Mr. G. McCullum of Gary Force was very knowledgeable and helpful when I recently purchased a 2021 CRV.
I bought my truck there and that's the only place that has serviced my truck. I have purchased several vehicles from there and have always been happy.
Great place for service. Friendly, courteous and knowledgeable staff.
Took our Civic here for a well baby checkup, everyone is always so helpful here
Friendly clean establishment
Wonderful experience!
Great service.
Very thorough in their work on my crv. Also was kind enough to check my fluids and tires before I left. Wonderful waiting area. Fast service